Who we are
This Privacy Policy governs the manner in which Kronik Tickets (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of the Kronik Tickets website at https://kroniktickets.lk (“Website”). This policy applies to the Website and all products and services offered by Kronik Tickets.
1. Information We Collect
1.1 Personal Information: We may collect personal identification information from you in various ways, including but not limited to when you visit our Website, register on the Website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities, services, features, or resources we make available on our Website. The personal information we collect may include your name, email address, mailing address, phone number, and payment information (such as credit card details).
1.2 Non-personal Information: We may also collect non-personal identification information about you whenever you interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about your means of connection to our Website, such as the operating system and Internet service providers utilized, and other similar information.
2. How We Use Collected Information
2.1 Personal Information:
We collect and use your personal information for the following purposes:
- To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
- To process transactions: We may use the information you provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
2.2 Non-personal Information:
We may collect non-personal identification information about you to analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information about our user base as a whole.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
4. Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
5. Changes to This Privacy Policy
Kronik Tickets has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
6. Your Acceptance of These Terms
By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not
7. Refund Policy
kroniktickets.lk will not refunds, cancellations or exchanges will be entertained for any reason (date or time changes, partial performances, or lost tickets etc.) therefore make sure to check your payment details before you make your payments.